Kohree provides a one-year warranty for all products, covering manufacturing defects. Please note that the warranty is only valid for the original owner who purchased the product from our official website kohree.com, or an authorized retailer. Specific warranty time frames may vary for each product, so please refer to the individual product for more details.
At Kohree, we prioritize our customers and want them to know that we fully support the quality and reliability of every item bearing our name. It is important to note that tampering with or altering the unit will void the warranty, and any unauthorized service will also void the warranty. To initiate any warranty service, please check out the original sales receipt or order detail page to find the order number. Submit the order number in the contact us form.
Our customer support will reply to you in 3 to 6 business days for any warranty-related concerns.
Thank you for choosing Kohree.